Verbatim transcription of audio and video

In an account — free or Pro, with the same features — the transcript comes with:

Who spoke

In American English, British English and Indian English, the transcript separates the voices into Speaker 1, Speaker 2 and so on; you rename each label once, and the name holds for the whole transcript. In Australian English and Philippine English, it separates them too, on recordings of up to 2 hours. If the separation fails, the transcript comes without speaker labels, and says so.

A time on every word

Each passage can be found in the recording by minute and second; click any line to hear it, and the transcript follows the audio while it plays.

Editing in the text itself

Correct names, dates and amounts right in the transcript while the passage plays.

Export

Word (DOCX), TXT, SRT and VTT, on every plan.

Questions about the recording

Ask what was said about a point. The answer points to the passages and the moment in the recording they are in.

An automatic transcript writes what it hears as words. Hesitations, false starts, fillers and overlapping speech are not promised: an “um” may be dropped, a repeated word written once. If your norm requires each of them, listen to the passage and add them by hand. It is not a certified transcript, and it does not stand in for a certified transcript where your process requires it; the final text is the responsibility of whoever uses it.

Every automatic transcript has errors, and they cluster on proper names, numbers and technical terms. Before you quote a passage, click the line and listen: with a time on every word, that check takes seconds.

A review goes in this order: rename the speaker labels once (Interviewer, Witness, Chair), listen to and correct the passages you will use — names, numbers and dates before anything else — then export to Word and finish the formatting in your document.

Without an account, the trial transcribes up to the first 10 minutes of a recording. On Pro, each file can be up to 8 hours, within the month's included hours; what each plan includes, the pricing page shows. See plans and prices.

On long recordings, speaker labels can wander from one section to the next — a consequence of how long audio is processed, not a setting.

Name the main language rather than leaving it on automatic. Automatic detection has to decide what language each stretch of speech is in, and where a recording switches language, what was said in the other one may come back translated instead of transcribed — or not come back at all. Either way nothing is marked as missing: the transcript will look complete.

Philippine English is marked “preview” in the language list: offered, but without a quality commitment yet, so check its transcript more closely before you use it.